FAQs - FRESH Dry Cleaning Kiosks in Morrisville Durham Raleigh
Fresh Dry Cleaning in Morrisville Durham Raleigh
How does it work?
Just toss your items in a locker, let us know the locker number via app, text, or web, and we’ll pick up the order and get it back to you in two days, Monday - Friday. It’s that simple! We use a software that tracks items using RFID scanners, so everything is logged and notifications are automatic.
Is FRESH really open 24 hours?
Our public locations, or kiosks, are accessible 24 hours a day, 7 days a week, but we do have certain pick up and delivery hours. We do not pick up on the weekends. Customer support hours are Monday through Friday during normal business hours at info@freSSSHHH.com or 919-701-9996.
Do I have to pay for a locker?
No. You can use any open locker, and there is no cost to use a locker. Once we pick up your clothes, the locker you chose becomes open for any other customer.
Can FRESH accommodate special instructions?
If you have special instructions, there’s a special section where you can leave notes. If we have a problem understanding any of your instructions, we’ll give you a call to clarify.
When do I pay?
Once your card is successfully charged, we'll send the locker number and access code when your order is ready.
Can I use any FRESH kiosk location?
Yes, but your order will always be delivered to the same drop off location
Can I drop off at one location and pick up at another location?
Unfortunately, not at this time.
Will a comforter fit into a locker?
Yes, Fresh Lockers hold up to 75lbs.
What if my order doesn’t fit in one locker?
Place an order for each locker used.